Dental Health Center
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PDF versionPrior to acceptance we require prospective patients to fill out a patient information sheet and medical history form followed by a 'screening appointment.' Screening does not guarantee acceptance. Many factors influence your acceptance into our educational program including but not limited to: the complexity of your dental health and your Medicaid eligibility.
To Inquire About Making An Appointment or To Cancel An Existing Appointment With 24 Hours Notice:
Call (315) 624-6227 or e-mail dental@mvnhealth.com.
Be sure to include your full name and phone number by which you can be reached during daytime hours. If you are cancelling an appointment, please include the appointment date and time you wish to cancel.
What Will Happen At The Screening Appointment?
Your screening appointment will consist of the following:
- The Program Director will review your completed medical and dental history forms.
- Two tongue blades will be used for a brief glimpse of your oral condition.
- A panoramic radiograph (x-ray) may be ordered to review your current dental status.
- If accepted for treatment, you will be scheduled for a comprehensive examination and hygiene appointment.
Patients who do not qualify to participate in our clinical educational program will be advised at the screening appointment. We regret that all patients screened cannot be accepted for dental treatment. Your treatment may be too complex for our resident dentists and may be best managed by a private dentist.
What Kind Treatment Is Provided?
If you are a Medicaid recipient, please be aware that not all procedures are covered by Medicaid. Once accepted as a new patient, you should discuss all planned treatment with your assigned dentist so that Medicaid coverage can be determined before treatment begins.
Emergency Dental Care
Patients who are in need of emergency dental treatment because of severe ongoing pain, infection or swelling should contact our office for specific scheduling information. Screening appointments are not required for emergency dental treatment. Since emergency patients are generally worked in between our regularly scheduled patients, longer waiting times can be expected.
How Long Are Scheduled Appointments At The Dental Health Center?
Since we are a teaching facility, the length of your appointments and overall treatment will likely take longer than it would from a private dentist. High standards are required of our resident dentists, and their work is continually being evaluated by our clinical faculty. This attention to detail requires more of your time, but assures you of quality dental care. If your schedule is such that it is difficult for you to come frequently and stay for the more lengthy appointments often required, then you should consider seeking care from a private dentist.
Who Can I Contact?
Contact the Faxton St. Luke's Healthcare Dental Health Center receptionist at (315) 624-6227 between the hours of 9:00am and 11:30am or 1:30pm and 4:00pm to request a screening appointment.
What Kind Of Dental Coverage Is Accepted?
Faxton St. Luke's Healthcare Dental Health Center accepts patients with traditional Medicaid coverage only. At this time we do not participate with Fidelis or CHP (Child Health Plus) Insurance Programs.
Patient Treatment Hours
Patient care hours are BY APPOINTMENT ONLY from 8:45am to 12:30pm and 1:15pm to 5:00pm, Monday through Friday. The Center is closed weekends and holidays that are recognized by Faxton St. Luke's Healthcare.
Patient Links
Partners in Prevention: Getting a Head Start on Oral Health
Training for Head Start Employees: Online course focusing on infant and toddler oral health for non-dental health professionals. Sponsored, in part, by the New York State Dental Foundation.
New York State Dental Association Fact Sheets
