A Guide to Uninsured and Underinsured Patients

Looking for answers? We can help.

Faxton-St. Luke’s Healthcare can provide you with several payment options and programs. If you are currently a patient in the hospital we have on-site financial counselors that can assist you in setting up a payment plan. The counselor can discuss the options with you in person or over the phone.

Please call the financial counselors at:

Faxton Campus

(315) 624-5370 or (315) 624-5371

St. Luke’s Campus

(315) 624-6330 or (315) 624-6310

You may also call our Business Office at (315) 624-5170. If a representative is not available we have an answering machine to accommodate any messages. We will get back to you within 24 hours of your call. Our staff is available Monday through Friday, from 8am to 5pm.